Legal Information
Terms of Use
Please read the following information carefully before using our website.
If you do not agree to be bound by the Terms you must stop using this
website immediately.
1. Who is Evolution Insurance?
Evolution Insurance is a trading name of ASA Insurance Services Ltd.
ASA Insurance Services Ltd is an insurance intermediary who acts independently
in arranging motor, home, vehicle breakdown, commercial vehicle and fleet
insurance.
2. Changes to Terms
We reserve the right to make any changes to these Terms at any time.
Please check this page regularly for any changes.
3. Copyright
Copyright in the whole and every part of this site belongs to ASA Insurance
Services Ltd, unless otherwise indicated, and may not be used, sold, licensed
or distributed, in whole or in part, without our prior written consent.
4. UK Only
The pages on this site are only directed at UK residents (excluding Northern
Ireland) and are subject to English Law, unless stated otherwise.
5. Privacy Policy
At Evolution Insurance we are committed to respecting your privacy and
recognise your need for protection and management of your personal information.
We will only collect data you provide us under the Request A Call Back
facility on this website. Once you have inserted your details, we will
pass them to the relevant department so they can contact you about the
product in question. Your personal data will not be passed to persons
outside of ASA Insurance Services Ltd and will not be used to make offers
of other products or services without your permission.
6. Data Protection Act
If you wish to make a subject access request under the Data Protection
Act, relating to information held about you by ASA Insurance Services
Ltd, please write to Data Protection Office, ASA Insurance Services
Ltd, Victoria House, Victoria Street, Northampton, NN1 3NR.
7. Disclaimer
ASA Insurance Services Ltd will not accept any liability (whether in
negligence or otherwise) for any errors or omissions relating to the information
on this website.
8. Links
Any links to other sites from this website are for information only.
ASA Insurance Services Ltd does not accept any responsibility for the
content of other websites.
9. Cookies
A cookie is a small data file that is placed on your computer when you
visit a cookie-enabled website. We reserve the right to use cookies to
help us provide a better service to our customers. We may do this by tracking
user patterns so can deliver web pages and advertisements that better
reflect users interests. Cookies can be enabled or disabled by users.
Disabling them may however mean that our website will not work properly.
10. Complaints
Your custom is valuable to us and we want you to be completely satisfied
with the response and service we give. In the event of you not being satisfied
you should follow our complaints procedure.
In the first instance, you may contact our Operations Department or alternatively
write to - Operations Manager, ASA Insurance Services Limited, Victoria
House, Victoria Street, Northampton, NN1 3NR.
Your complaint will be acknowledged within five business days of receipt.
You will be advised of the person who will be dealing with your concerns
and when you can expect to receive a response. We aim to provide you with
a written response within ten business days to the matters you have raised,
unless the complaint is particularly complicated and warrants further
investigation. If this is the case, you will be advised in writing if
more time is required to provide you with a satisfactory response.
If you are still dissatisfied, you may write to the compliance manager
at ASA Insurance Services Limited, Victoria House, Victoria Street, Northampton,
NN1 3NR.
As a GISC member ASA Insurance Services Limited belongs
to the GISC Dispute Resolution Facility. The GISC may be contacted at
the GISC Dispute Resolution Facility. 110 Cannon Street, London, EC4N
6EU.
Telephone0845 601 2857
Fax0207 648 7808
E-mail complaints
You can also access information on the GISC website at www.gisc.co.uk
A free copy of the GISC Code of Practice for Private Customers and the
GISC Code for Commercial Customers is available from the GISC or any member.
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